Bought once, supported for a while.
Marketplace plugins are paid for once and supported for a limited period, after which updates are a renewal decision. Milo has no licence on the core at all, and every release is public on WordPress.org.
SUMO Subscriptions
A marketplace plugin, bought once
One-off
plus a support window that ends
Plus 1% on payments through Milo Payments, and nothing with your own gateway.
Sold on CodeCanyon, where the price and the support period are set by the seller and change. Their listing has the figure for today. Their pricing
| Milo | SUMO Subscriptions | |
|---|---|---|
| Core plugin | Free, forever | One time purchase |
| Support | Included, from the people who write the code | Limited window, extendable |
| Where updates come from | WordPress.org, like any plugin | Marketplace account |
| Public release history | Yes, on WordPress.org | Marketplace changelog |
| Migration tool from other plugins | Free | Not offered |
| Admin built on DataViews | Yes | Legacy WordPress tables |
| Sell without WooCommerce | Yes, standalone mode | No |
Where we actually differ
The question with a marketplace plugin is not the price, it is what happens in three years. Ours is answered by the plugin being on WordPress.org, GPL, and forkable by anyone.
Decide with your own store, not our table.
The engine is free and the migrator runs on a staging copy, so you can see the result before committing anything.